Customer Support

How to Order

Step 1: Choose the product you want to order

  • Choose a quantity (note price break quantities are specified for some items)
  • Choose a turn around time (additional charges apply if changed)
  • If item is not customizable, simple click "add to cart"
  • Products that are personalized will show the order link as "continue to personalize"
  • Follow the template to input your store's information
  • Click "update preview"
  • Click "add to cart"
  • You will be prompted to add to cart. This is confirmation that you have approved the online proof as shown in the template

Step 2: Continue Shopping

  • Once an item is placed in your shopping cart, you can click on "continue shopping" in the bottom left corner of the page to be redirected back to the home page
  • Continue shopping by choosing another product to order

Step 3: Submit Order

  • Once your cart is full with your purchases, click on the "checkout" link
  • Provide your billing and shipping information
  • Use your Visa, Mastercard, Discover or American Express for payment
  • Submit your order with confidence on our secure site

Step 4: We Do The Rest

Once your order is submitted, we do the rest. Your job will be printed to our precise quality standards and shipped in the timeframe you specified.

You will be kept abreast of all the happenings with your order by email and the order activity log within your order history. We're here to help throughout the whole process, so don't hesitate to contact us.

Order related questions

All order specific questions may be placed within your order history on the accounts page. We ask these questions be logged within the order itself to track order activity. This will improve order communication and your order experience.

View your order history here to get started.

Have a question non-order related? Follow the link below.

I have a site question

Questions? Fill out the form below. Or give us a call! M-F 8-5 CST

General inquiries, call Rise directly at (763) 786-8334

For order or site questions, call our print experts at (888) 201-1322

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Have an order related question? Follow the link below.

I have an order question